Business IT Services
IT Support That Pays for Itself
Technology should help your business run faster, safer, and more efficiently — not slow your team down or create costly interruptions. At Southside Tech, we focus on practical IT solutions that reduce downtime, improve productivity, and deliver real return on investment (ROI).
We help business owners eliminate recurring tech problems, streamline systems, and prevent issues before they impact staff or customers. That means fewer interruptions, faster computers, more reliable networks, and less time spent dealing with IT frustrations.
Whether it’s maintaining your systems, improving security, or planning smarter technology upgrades, our goal is simple: help your business operate more efficiently and protect your bottom line. You’ll know exactly what you’re paying for and why — with clear recommendations, predictable costs, and measurable improvements you can see.
Instead of reacting to problems, we help you get ahead of them — so your technology supports growth instead of getting in the way.
Our Approach: Simple, Structured, and Results-Focused
1. Assess and Understand
We start by learning how your business actually operates. We review your computers, network, software, and security to identify risks, inefficiencies, and quick wins that can immediately improve performance.
What this means for you:
Clear visibility into what’s working, what’s not, and where money or time is being wasted.
2. Stabilize & Secure
Next, we address the issues that cause the most disruption — unreliable systems, recurring problems, and security gaps. Our goal is to create a stable, secure foundation so your team can work without constant interruptions.
What this means for you:
Fewer emergencies, fewer support calls, and reduced risk of costly outages or security incidents.
3. Optimize for Efficiency
Once your systems are stable, we fine-tune performance. This includes improving speed, simplifying workflows, standardizing setups, and making sure your tools support productivity instead of slowing people down.
What this means for you:
Your staff gets more done in less time, with fewer tech-related frustrations.
4. Maintain & Monitor
We proactively maintain your systems to prevent issues before they impact your business. Regular updates, monitoring, and reviews help catch problems early and keep everything running smoothly.
What this means for you:
Predictable IT costs and fewer surprises.
5. Plan & Improve
As your business grows or changes, we help you make smart technology decisions. We provide clear recommendations based on cost, impact, and return — not unnecessary upgrades.
What this means for you:
Technology investments that make financial sense and support long-term growth.
Our services
Bank Scam Response
If you’ve been targeted by a bank or online scam, we help you follow your bank’s instructions, secure your accounts, and recover your digital information. We guide you step by step so you know what to do next.
Starts at $85.00.
Data Recovery
We safely pull important files, photos, and contacts from your computer or device so you can keep them or move them to a new device.
Starts at $85.00.
Advanced System Upgrade
Full setup of a new system at your home. We transfer your data, connect all your devices and peripherals, and make sure everything is ready to go.
Starts at $200.00
Data Destruction
Completely and safely erase your data from a device so it cannot be recovered, keeping your personal information secure. After data is destroyed, you will be issued a data destruction certificate for your personal records.
$25.00 per device.
Mobile Device Reset
Reset your phone or tablet to factory settings, removing old apps and data and giving it a fresh start. This is a great choice if you are planning to resell the device or have lost the password/PIN.
Starts at $85.00.
Standard Malware Removal
Scan your computer for viruses, malware, and other unwanted software, and remove anything that’s slowing it down or putting it at risk.
Starts at $85.00.
Gaming PC Troubleshooting
We check your device to figure out what’s wrong and give you a clear plan to fix it.
Starts with $50.00 diagnostic fee.
Have a Different Problem?
If you’re not seeing the problem you have on this page, we can still help you. Contact us for more information and pricing.
Starts with $50.00 diagnostic fee.